English Business Writing

English Business Writing


The key objective for this course is to give delegates the confidence and knowledge to write effective business documents. In order to achieve this, many writing exercises are given within the workshop, which are then evaluated and given back to the delegates with comments. In this way each delegate gets personal feedback on his or her strengths and weaknesses and is able to monitor his or her own improvements. It is only through this personal interaction that delegates can really improve and develop their confidence and skills.

Course Outline

Module 1

At the end of this module delegates will be able to:

  • Understand the importance of all communication having a clear objective
  • Set objectives for written communications
  • Plan and know the recipe for quick effective writing
Module 2

At the end of this module delegates will be able to:

  • Use simple, concise language and short sentences in a business letter, to achieve a “positive unloading rate” and to avoid “verbose, old-fashioned” language.
  • Use the correct layout when writing a business letter, memo, e-mail or fax.
  • Explain the importance of using grammatical sentences and how to achieve correct grammar through simple constructions (such as active rather than passive sentences, short rather than long sentences and vocabulary usage)
  • Use paragraphs to break up the points of a letter, memo or fax into clear “bite-sized” pieces for the reader. Place such paragraphs in a logical sequence so as to create a logical structure.
  • Understand the meaning of tone, identify the importance of tone and be able to correct inappropriate tone in the delegate’s own writing
Module 3

At the end of this module, delegates will be able to:

  • Edit, proof-read and check documents to make sure that they are clear, concise, correct and complete
  • Demonstrate an ability to evaluate various documents against set criteria. Be able to “mark” a number of documents against pre-set standards.

 Costs and Duration

A standard English Business writing course has the duration of two days. However, this can be easily modified into a one day, one and a half day course or it can be broken up into modules .

The cost of the course is R25 000.00 for a maximum of 25 delegates attending.

Evaluation Criteria

  • The objective of the letter was met
  • Planning and structuring of the letter
  • The correct format/layout was used
  • Correct paragraph usage
  • Creating a positive unloading rate ( simple English sentence construction)
  • Grammar and spelling
  • Appropriate tone to meet the objective

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